Return and Exchange Policy

14-Day Return & Exchange Policy

We want you to be completely satisfied with
your purchase. If you are not entirely happy with your order, we offer a
14-day window for returns and exchanges, starting from the day you
receive your product.

Eligibility:

Items must be returned in their original condition, unused, unwashed, and with all tags attached.

Proof of purchase, such as a receipt or order confirmation, is required for processing the return or exchange.

Process:

Initiate Return/Exchange: Contact our customer service team within 14 days of receiving your item to request a return or exchange.

Return Shipping: You are responsible for covering the shipping costs for returning the item unless the product was defective or incorrect.

Inspection & Refund/Exchange:
Once we receive and inspect the returned item, we will process your
refund or exchange. Refunds will be issued to the original payment
method.

Exclusions:

Final sale items are not eligible for return or exchange.

Personalized or custom-made products cannot be returned or exchanged unless they arrive damaged or defective.

Additional Notes:

Please allow 5-7 business days for your return or exchange to be processed after we receive your item.

If exchanging, we recommend contacting customer service to check the availability of your desired item.

We aim to make the process as smooth as
possible. If you have any questions or need further assistance, our
customer service team is here to help.